Technical Support via Phone
Call: 02 8366 2380 | All our systems remotely managed via our cloud system. If you need to make instant changes to your system, please call us 24/7 and we can immediately operate those changes remotely for you
Technical Support via E-mail
E-mail: info@radiuswifi.com | Once we have received your maintenance schedule or operations schedule, we can remotely apply the settings you require via our cloud system.
Frequently Asked Questions
Can you come deliver and install the portable kit for us ?
The kit is very simple to install but if you want us to install it for you, yes we can send a technician onsite to deliver and install the wifi kit for you. An extra charge will apply for the installation service.
Do you have a technician available for support onsite during the event ?
Yes, we do we have techs available for onsite technical support during event
Can you assist in deploying a large customized wifi network for our event ?
Yes, we help with that. We offer a customized IT support services together with onsite installation services that involves bandwidth management, v-Lans and security.
We require wifi signal to cover 40,000 square meters. I see your kits have a 50 meters radius coverage. Can we extend the signal to cover 40,000 square meters ?
Yes, we help with that. We will have to install a number of WiFi Access Points to bridge your wifi network and extend coverage. It is possible and we can send technicians onsite to do that for you